Testimonials

What real people are saying about the Best Sleep Stores.

The Best Sleep Stores Testimonials: Hästens, Vispring, Tempur-Pedic, Coyuchi, the Pillow Bar and more.



“...we're enjoying our Proferia, who knew we could sleep so soundly!“


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"Thank you so much for all of your wonderful help! I am so excited about my Hastens mattress, and you make the whole experience very special."


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“THANK YOU, THANK YOU, THANK YOU!! She is thrilled with her bed and she can hardly get out of bed in the morning because it is so comfortable.”


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“Our new mattress is great!”


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Truly an unexpected pleasure to speak with you. Your expertise and advice is appreciated - I'm sleep deprived and speaking to a straight-shooting mattress snob is exactly what I needed. I will recommend your store to friends!


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Working with Barrie, the owner, was an incredible experience. He is so knowledgeable about beds - it is really his passion - and he is incredibly trustworthy. I have recommended him to others, who have also bought beds from Barrie, and they are absolutely thrilled. I had one issue with my Tempurpedic, not Barrie's fault or even Tempurpedic's (they are excellent beds and I would recommend them to anyone - I previously slept on a Dux, and my Tempurpedic Cloud Luxe blows the Dux away). Anyhow, Barrie went above and beyond what any normal store owner would do to correct the issue, and it really spoke to his character. He is a class act, and being a local that has lived in Willow Glen forever, I would highly recommend Barrie to anyone looking for a new bed!


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“I hit send before I was ready...but I meant to say how much we are loving our bed! It really is a dream come true to me. I have wanted a Hastens bed for more than 10 years! Every night when I lay down, I still can't believe we have one!! Thank you!”


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“Thanks Barrie! Got the box springs also, and loving the new mattress. Have sent a couple friends your way also!”


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"Hi Barrie,

Just want you to know, I love the mattress! I have now solved my mattress issues!"



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"Many thanks for your invaluable assistance yesterday!

I absolutely love the bed! I had a great sleep last night! It was well worth the wait!"



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We spent about 3 years looking for a new mattress, going to all the regular furniture stores and mattress places, but we couldn't figure out why we couldn't find something at satisfied us. I had no idea for a long time that there was this whole other universe of luxury mattresses. So glad we discovered this store!



We've been sleeping on our new ViSpring mattress (the other brand this store sells) for about 3 weeks now and we're in heaven! Love, love, love it! We had been sleeping on a mattress that was too firm for us and I was waking up with aching shoulders and hips every morning. If I had to get up in the middle of the night, I had a terrible time getting back to sleep because I wasn't comfortable. Thanks to the education we got from Barrie on proper mattress fit, we're SO much happier now on our medium firm bed. We also considered a Hastens, which is an equally great bed, but it just came down to personal comfort preference when we were test driving them.



We chose a mid-range ViSpring, which cost about as much as a new car. As a matter of fact, I had to choose between getting a new Audi or the bed right now. I really made the right choice! I spend WAY more time in the bed than I would in the car. I really love that the mattress is all natural-- wool, cotton, horsehair, and cashmere. I love knowing that I'm not breathing a bunch of fumes while I'm sleeping. And natural materials breathe! We haven't gotten too hot in the bed once since we've had it and it was even in the 80's a couple of nights last week.



People scoff at what we paid for the bed, clearly thinking we've been taken or we've lost our minds. I just smile. Well, they can just go on and keep sleeping on their synthetic, off-gassing, plastic beds that are going to fail 3 times over in the time that I'll own my bed. They'll end up spending the same amount in the long run, just after they buy multiple sets.



This kind of bed is an investment and I'm so glad we went for it. Thanks very much to Barrie who really knows his stuff. If you're in the market for a new bed, you've got the budget to spring for a ViSpring or a Hastens, you've got to stop in here. You'll fall in love and be so happy with your purchase!



http://www.yelp.com/biz/hastens-luxury-mattress-san-jose-3?hrid=TaVE4a8VcD0MCojbfWIPyw
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“LOVE OUR NEW VISPRING SUBLIME SUPERB!”



“Your customer service was par excellence from start to finish. We appreciate your attention to detail.”



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First of all, thank you. I just arrived home from vacation and found the pillow waiting for me.



I sincerely appreciate all your hard work in getting this resolved. Hästens should be grateful for an outstanding representative like you.



Thanks again for your effort and for all of your assistance with our new bed



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“Thank you…the bed is soooo comfy. Love it! “
- Hästens 2000T customer



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“Sorry we didn't get back to you until now--to tell you how much we love our bed. It's really incredible.”


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I've had a lot of problems with "luxury mattresses".

I have learned that, just because you spend a lot of money on a mattress, you're not necessarily going to sleep well on it. There are lots of things that go into an expensive mattress and, for the most part, perceived value is at the top of the list. Well, perceived value isn't going to help you sleep at night.

If you're interested in a Hastens, you'll do your research and understand what you're getting. What I can tell you is that there is nothing like it. After spending a miserable year on a very expensive Duxiana bed, going with Hastens is one of the best things that I have ever done.

Many people question the value in a mattress like this.

Is it worth it? Beyond

Can you really tell the difference? Absolutely

Could I find something close for a lot less money? There is nothing close.

It's not easy to pull the trigger on a bed like this. It's not in our culture to invest in rest. We would rather drop $80K on a car than on something that could actually improve your life. If you look at some of the reviews on "SleepLikeTheDead" or "ApartmentTherapy", you'll see claims that Hastens is "just average" or that you can get a bed that is at least as good for a fraction of the price. They couldn't be any more wrong.

First, these sites typically review lower end models and, even then, for a short period of time. They also punish Hastens for being so expensive and heavy. Some will say that you need to spend a certain amount of money to feel a certain emotion. Again, false.

Hastens isn't arbitrarily expensive. You're buying something that is arguably the absolute best in the world. Nothing is made better and nothing is made with better materials, period.

When people buy other mattresses, they quickly realize that they suck, but struggle to avoid buyer's remorse. Who wants to drop over $10,000 on something that they can't return and then admit that it's awful? That's a tough pill to swallow.

I can assure you that, if your budget allows for it, you won't regret buying a Hastens. If your budget can't handle it, buy a cheaper car and make it happen.

As for the store, you won't find better people anywhere. Bonnie, Barry and Will are three outstanding human beings. Barry drove for over an hour to my house to meet the delivery truck to guarantee that my delivery went well. No one does that - ever.

If you want the best, you know where to go.



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"The duvet is AMAZING and the quality of the linens is beyond. i feel like I’m sleeping in white puffy clouds.

Many thanks for your impeccable follow through with our order!"



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"We LOVE our new bed!!"


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"- The very good news: In general, we are sleeping well. I had been getting out of bed in the morning feeling quite stiff (and, therefore, old!), as well as experiencing a sore back during the day. Both of those conditions were gone after the first night in our Hästens bed. Not bad! And that good result seems to be holding. "


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"Barrie we are very happy. You guys did a great job installing the headboard and everything is perfect.



Please feel free to use us as a reference.

Your customer service is excellent. "



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“Just a quick email to let you know we're extremely happy with our new bed. The size is perfect now. Ou bodies are still adjusting a little but I've already noticed we both sleep much quieter, turning less and sleeping in later on the weekends.”


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“We love our bed! I want to stay in bed on winter mornings!”


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“Fabulous! Thank you ever so much for your excellent help. Looking very much forward to the extra sweet dreams in our amazing Hästens bed.”


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My husband and I recently a Hastens mattress and were very impressed with the superior level of customer service which Bonnie provided us. Throughout the entire process, from the purchase to delivery, Bonnie was friendly, efficient and professional. I can't recommend this showroom highly enough!


http://www.yelp.com/biz/hastens-luxury-mattress-san-jose#hrid:xnA-2oKzdL_ukkqFVTuzFw
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“From the first contact with Bonnie through the purchase with Barrie and then the delivery…..everything was and is perfect. The design options for the VISPRING blend beautifully with the interior of the bedroom. The delivery was exactly on time and perfect. After a week on the new VISPRING Classic mattress I can’t believe I waited this long to pamper myself with a new mattress.”


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Owned a Hastens Superior with BJX topper since October 2008. Was the best investment we every made. Prior to owning a Hastens we bought top of the line other popular brands to only have them fail after 3-5 years. Bought this brand to help with asthma, bad back and hot flashes. No more coughing from bed materials or pain while sleeping. We both love our bed. Love getting in and dont want to get out even after a great nights sleep. Recommend to anyone who wants a great nights cool and comfortable sleep. Also has very little cross movement so I dont wake up when my husband gets up too!


http://www.yelp.com/biz/hastens-luxury-mattress-san-jose#hrid:Y67HxliRgd2a8oQ3-0dF3Q
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At the beginning of November my friend and I wandered into your store and chatted with you about the beds, pillows and the sleep booties. I almost didn't buy the booties but something told me I would really like them so I made the impulse purchase. I absolutely L-O-V-E them! They are so comfy and cozy. They were a great Christmas present to myself!



Just thought I'd let you know...



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Jack won't get out of bed!



HE WON'T LEAVE THE BED!



He LOVES it!



Barrie, we can't thank you enough; we never would have been able to navigate through the disassembly, the Russians, the instructions, the setting up, the cleanup. You and Bonnie are just extraordinary, I wish you were running the government.



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